90-DAY MONEY BACK GUARANTEE / NO RESTOCKING FEES
- WE’LL REFUND THE FULL AMOUNT MINUS “ORIGINAL SHIPPING CHARGE“.
- ALL RETURNS MUST BE SENT FREIGHT PREPAID BY CUSTOMER.
- Refund will not be issued for any items returned to us broken.
- Returns must be 100% intact, in the original packaging and in the condition in which they were received. Item quantity must be same. Any return items: Installed, cut, painted, stained, glued will not be accepted for refund. We do not accept partial or any left over returns. We recommend keeping any leftover tiles in case of a repair.
- Refunds for returns are issued 7-15 days after the items are received by us.