ORDERS

The majority of our orders are packaged and shipped using FedEx Ground or UPS Ground. Most orders are shipped out from our Sterling, VA warehouse. Shipping takes 1-6 business days, with faster delivery to the East Coast and longer times to the West Coast

LARGE ORDERS

Orders of over 125 sheets may be shipped via freight carriers. These shipments typically take 4 to 10 days for delivery. The freight company may reach out to arrange a delivery appointment. These orders typically include curbside delivery only.

EXPEDITE SHIPPING

We may expedite certain orders for overnight or 2-day shipping. Keep in mind that mosaic tiles are heavy, so expedited shipping costs will be significantly higher.

SAMPLES

For small samples, we offer the following shipping options:

1. Regular service: Ground (5-7 business days).
2. Expedited service: 2 Days Express (2-3 business days).

If you require overnight service, please get in touch with us to receive a shipping quote specifically for overnight delivery.

HAWAII & ALASKA

We do offer shipping to Hawaii. If you would like to place an order, kindly contact us so that we can calculate the shipping rates for you. Please note that we do not have a flat rate shipment option available for Hawaii.

CANADA

Customers in Canada can conveniently place their orders directly on backsplash.com. Please note that we do not offer a flat rate shipment service for Canada. Instead, we ship orders to Canada using FedEx Ground.

Do you ship internationally?

Certainly! Our shipping costs are determined based on the size, weight, and destination of the shipment. We use FedEx International Ground for our international shipping services. To provide you with an accurate quote, please email us the following details:

1. Item Number
2. Quantity of square footage needed
3. Shipping address

Once we receive this information, we will promptly respond with the total cost of your order, including shipping rates.