Shipping FAQ

 

All Orders


The majority of our orders are packaged and shipped using FedEx Ground, while larger orders are handled through LTL trucking services. Our Sterling Virginia warehouse is responsible for the shipment of most orders, while some orders are processed at our Georgia warehouse.

Smaples

For small samples, we offer the following shipping options:

  1. Regular service: FedEx Ground (3-5 business days).
  2. Expedited service: FedEx 2 Days Express (2-3 business days).

If you require overnight service, please get in touch with us to receive a shipping quote specifically for overnight delivery.

Hawaii & Alaska

We do offer shipping to Hawaii. If you would like to place an order, kindly contact us so that we can calculate the shipping rates for you. Please note that we do not have a flat rate shipment option available for Hawaii.

Canada

Customers in Canada can conveniently place their orders directly on backsplash.com. Please note that we do not offer a flat rate shipment service for Canada. Instead, we ship orders to Canada using FedEx Ground.

Do you ship internationally?

Certainly! Our shipping costs are determined based on the size, weight, and destination of the shipment. We use FedEx International Ground for our international shipping services. To provide you with an accurate quote, please email us the following details:

  1. Item Number
  2. Quantity of square footage needed
  3. Shipping address

Once we receive this information, we will promptly respond with the total cost of your order, including shipping rates.

 


Insuring your order arrives on time and undamaged is our number one priority!
99.9% OF ALL MATERIAL ARRIVES IN PERFECT CONDITION


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